Frequently Asked Questions

Introduction

You can use this application from both computer browser or android application. To login for the first time after you have installed the android application, you will need internet connection. After you have logged in, you can use it offline or online. Please keep in mind that, you can save patient data in the application without internet. But the notification can not be sent without it! You can send notification manually or it will be sent automatically after 24 hours of saving the data subject to condition that internet connection is available and app is open. So please try to stay connected to internet when you use it.

General FAQs

From your PC's browser, go to the link or type http://notifytb.icddrb.org.
You can download the android application from Google Play Store & the IOS application from Apple Store.

For any queries, please feel free to contact.


Cell: 01730380080
E-mail: notifytb.bd@gmail.com



Android Application FAQs

After you have installed the application you will see a screen like the below picture

Login page

If you are a new user, click on the Register Now button and you will see a form appears with some fields. Fill in the form and hit Submit. Your account will be created upon some verification process. Wait for the SMS that will be sent to your given phone number with a PIN code of 4 digits. Enter your phone and the PIN you just received through SMS and hit Login

Register page
Register page

If you are already registered, just type your phone number and PIN in the given fields and hit Login button. If your phone number and PIN are right, you will redirect to the home page like below. Please note that to login for the first time to the application after you have installed, you will need internet connection. After you have logged in, you can use it offline or online.

If you forget your PIN, you can recover that from your mobile very easily. Just press Forgot PIN? in the lower part of the app's login screen. You will see a pop up window like this one below.


Register page
Register page

Type your registered phone number and hit Submit. If your phone number is correct you will receive your PIN number in your phone as message shortly.


There is a menu icon in the upper right corner. Click on that. Go to Profile. You will see a screen with your profile info. You can edit your info pressing the Edit profile info button.


Profile
Profile edit

After successful login, you will see four options in your application like below picture. This is your home screen. Click on the Add new option which is in the upper left side of the screen.


Home

You will see a form having some fields to insert patient details. Please fill in that form with correct information and hit Save. You will see a view page where you can check your data and press Ok. Your data will be saved.

Add new
Confirm

If you want to send notification, click on the Sync option from your home screen. You will be asked to confirm. Press Confirm.

Home
Confirm

In the home screen go to the List option. You will see a list containing all the patient data you notified.


Patient list

Select the one one you want to see. A page with that particular patient details will open.

Patient list

Open the specific patient page like before. If your data is not already been synced to server, you will be able to see an Edit button below the screen. Hit that button, another page will appear where you can edit those data you entered previously. To edit a specific item click on the red edit icon beside that specific item and type or select your new data. After you have edited the data please check if all the data are ok and press Update


Patient Edit

In your home screen, select the lower right option which says User Panel. Click on that and a patient data summary that was entered by you appears.


Register page
Dashboard page

Make sure you have an internet connection. Fill in the login form with your phone number and PIN. Press Login. All your data will get synced automatically with your application.




Web Application FAQs

Go to the link here. You will see a login box like this picture below

Index

If you are registered to our system, enter your phone and PIN in the login form and hit Login button.

If you are a new user, click on New registration. A sign up form will appear. Fill in the form with correct information and click on Register now button. If you are authorised you will have a PIN through SMS in your phone.

Login
Register

If you are successfully logged in, you will see a screen like below that shows a record of your previous activity.

Dashboard

In the left side of your dashboard you can see a menubar. Click on Notifying Patient -> Add new. A form like below will appear.

Add Patient

Fill in the form with required information. Press Submit. You have notified successfully. Congratulations!

In the menu bar, go to Notifying Patient -> Patient list. You will see a list of patients you have notified to NTP.

Patient list

Go to patient list(Follow previous step). Click on the edit icon on the right side of the list item. Edit the data. Press Submit

Patient edit

If you have forgotten your PIN, You can recover that from your PC too. In your login page, you will see a Forgot PIN? option just below the login box. Click on that. A different box will appear with a phone number field.

Forgot PIN
Forgot PIN

Enter your phone number and hit Resend PIN. If your number is correct, you will get your PIN as SMS shortly.




Staff FAQs

Staff has the privilege to
Patient Management
Provider Management
Facility Management
Update DOTS info

From the menu bar, go to Provider Management -> Add new. Fill in the form and hit Submit.


Add Provider

From the menu bar, go to Provider Management -> View list. Click on the edit icon. An edit window will appeare.


Manage Provider
Edit Provider

From the menu bar, go to Facility Management -> Add new. Fill in the form and hit Submit.


Add Facility

From the menu bar, go to Facility Management -> View All Facility. Click on the edit icon on specific item. An edit window will appeare. You can change status to active or to inactive by clicking on the cross or tick icons.


Edit Facility
Edit Facility

Go to DOTS Management -> View DOTS list. Press the button Update DOTS Information from the list for the item you want to update. A pop up box will appear like below. Enter the DOTS name and hit Update.


Add Facility



DOTS Center FAQs

DOTS has the privilege to
View nearby patients
Enroll patients
Refer patients to other DOTS
Declare patient as private

Login to the app using DOTS username and password. A list of suggested patients will appear if available. Swipe right to view enrolled patients and next the list of private patients.


Add Provider
Add Provider
Add Provider

To enroll a patient to the DOTS, it is required to be marked as called. Click on the patient from suggested list. Click Confirm as called to "Yes". A pop up will appear, click Confirm. If confirmed, then the patient can be enrolled. Click on the Enroll here button, enter the DOTS Enrollment Number and press Confirm.


Dots
Dots
Dots

If you want to refer some patient to other DOTS who was suggested to you, click on the patient from suggested list, Confirm as called and press on Refer to others button. A list of nearby other DOTS list will appear, click on the specific DOTS you want to refer to, and press Confirm.


Dots
Dots

To mark a patient as private, click on the patient from suggested list, Confirm as called, and then make private patient option to "Yes".


Dots
Dots
SMS Services

Users can
Notify patients with basic information.
Enroll patients to DOTS
Refer patients to other DOTS

From your phone, write SMS in below format:

Patient name(First name/last name only) [Space] Phone number [Space] Age in years [Space] TB Type
Example : Rahim 01XXXXXXXXX 24 EPTB

Send to 01730380078
N.B. TB types can be of two forms: PTB or EPTB

From your phone, write SMS in below format:

EN [Space] Patient ID [Space] DOTS Enrollment number
Example : EN YYYYYY-YY-YYYY XXXX

Send to 01730380078

From your phone, write SMS in below format

REF [Space] Patient ID [Space] DOTS ID
Example : REF YYYYYY-YY-YYYY 0123

Send to 01730380078

From your phone, write SMS in below format

PC [Space] Patient ID
Example : PC YYYYYY-YY-YYYY

Send to 01730380078